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5 steps to building digital relationships

5 steps to building digital relationships

Leveraging data helps banks better serve customers remotely
The U.K.'s Financial Conduct Authority has thrown a red card on Barclays.

You can’t stint on due diligence

U.K. “PEP”s case involving Barclays has lessons for other banks
“There’s really not much that indicates we’ve learned anything new over the last several cycles,” says veteran lender and CEO Ed O’Leary. Each week in his blog he strives to fix that.

The 7 Cs of the Credit Committee

Going beyond the 5 Cs every lender knows already
Finding social success

Finding social success

To have social media work at your bank, don’t fear it, be bold
Don’t get visually hacked

Don’t get visually hacked

Visual privacy vulnerabilities provide entry points to sensitive data in financial services
Bank tech trends can make your head spin. So each week longtime Tech Exchange Editor John Ginovsky does his best to “make sense of it all.”

Going digital means changing everything

Fintech’s fine. But so are culture, collaboration, and customer satisfaction
Birthday-based funding shift

Birthday-based funding shift

125th anniversary helps N.H. bank move from wholesale borrowings to cheaper retail funding
Big Yawn: Digital sales results so far

Big Yawn: Digital sales results so far

Core systems seen as biggest barrier to customer centricity
Ho, ho, hoax

Ho, ho, hoax

Online retail fraud expected to rise for the holidays
Obvious and mediocre won’t be found here—but “Why didn’t I think of that?” will! Challenging the banking status quo is Dan “The Wombat” Fisher’s personal mission.

Can Taylor Swift take you out?

Fargo Dome visit shows how “saturation events” can dam up text streams
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