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Tokenization

Is poor customer service burning up branding bucks?

Is poor customer service burning up branding bucks?

Don’t spend a dime if staff gives a bad time
Social media guidance finalized by regulators

Social media guidance finalized by regulators

Some clarifications, but some areas remain gray
As wallet interest rises, consumers go with players they know

As wallet interest rises, consumers go with players they know

PayPal, Amazon now top consumers’ list for trusted digital wallet
Emerging payments concern bank execs

Emerging payments concern bank execs

Shifting technology, nonbank competition, consumer preferences, regulatory uncertainty all are factors
Branch convenience key when choosing banks

Branch convenience key when choosing banks

Friends’ recommendations also important, while online, mobile services lag in decision-making, survey says
“But I don’t bank online!”

“But I don’t bank online!”

How cheats can victimize “absent holders”
Websites that adapt on the fly

Websites that adapt on the fly

“Responsive web design” meets customers wherever they want to be
Will smart devices become "geniuses"?

Will smart devices become "geniuses"?

Apps, cloud, and expectations to make smart phones "smarter than you"
Ongoing, "fit-to-win" mobile strategy needed to succeed

Ongoing, "fit-to-win" mobile strategy needed to succeed

Success requires a marathon mindset
Courting the customer… poorly?

Courting the customer… poorly?

It’s all about the customer–and the customer is always right
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WEBINAR:
Your Deposits Are Going Digital

Thursday, October 8, 2026 1:00 pm – 2:00 pm ET

What community and regional banks need to understand about tokenized deposits, stablecoins, and the regulatory framework taking shape right now.

REGISTER NOW!

SPEAKER

Dana Weinstein
Dana Weinstein,
Head of Product at Tesser

Dana Weinstein is Head of Product at Tesser, bringing eight years of experience building payments products across US domestic and cross-border rails.

She launched Visa Direct Payouts, architecting a payout capability that now reaches 11 billion endpoints across cards, accounts, and digital wallets...