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Compliance

“Sorry, but your apology is ruining our relationship”

“Sorry, but your apology is ruining our relationship”

Part 2: Get “sorry” right, or it’s just a sorry excuse
With a nod to pop music, veteran John Byrne’s blog scans the anti-laundering and anti-terrorism world. John pierces silliness and inconsistency, and strongly believes in private-public partnership.

ISIS threat—and early ideas for action

Déjà vu: We have all been here before*
“I’m happy to say I’m sorry”

“I’m happy to say I’m sorry”

Part 1: Why customer problems may do more good than you know
A Fighting Chance. By Elizabeth Warren. Metropolitan Books. 384 pp.

Elizabeth Warren, from the inside out

Book Review: Memoir/manifesto puts CFPB’s inventor in perspective
Getting fair lending right

Getting fair lending right

Obligation and exposure go on and on
How Fed handles fair-lending referrals

How Fed handles fair-lending referrals

ABA webcast/briefing presentation details process
Lessons from London? “Fair banking”—with English on it

Lessons from London? “Fair banking”—with English on it

How U.K. tackles fair treatment and how we can learn from it
CFPB warns public about Bitcoin risks

CFPB warns public about Bitcoin risks

Cites potential problems with costs, exchange rates, and hackers
Big data ought to evolve organically, not by regulation

Big data ought to evolve organically, not by regulation

Current laws provide protection, while consumers enjoy benefits
Mobile banking apps drive customer loyalty

Mobile banking apps drive customer loyalty

Survey finds 82% of mobile banking users satisfied with their bank
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